Who Are We?

We have the vision, purpose and values to support

We are experts in CX, but more importantly—we’re experts in human behaviour. Our behaviour experts goes beyond technology, they assist companies to co-create and reinvent customer experience through people.

Our Story

Everything started in 2005 when the founder received a vision, which was prophesied of a future tree. This tree was destined to surface in the desert at an appointed time, growing into a huge tree, where its leaves and fruit would restore the people who came to this tree. The tree would bear fruit twelve times a year.

Our logo represents the evergreen Cedar tree, which is well known for its exceptional growth capacity in extreme conditions.

Founded in 2008, The Learning Tree is a small, dedicated family business with an extended coaching network that has helped many organisations transforming their product / service driven companies into a customer driven companies, since it opened its doors.

Our Values

The Learning Tree’s vision and purpose is branded around the value the Cedar tree offers, by helping people to deal with the challenges life and business brings every day.

  • The fruit is our superior value proposition, our clients utilise.
  • The leaves provide a safe shelter under the shade of our Cedar tree. 
  • The tree trunk is the backbone of our business, its people and systems.
  • The roots are the foundation based on the vision of the Tree of Life.
Learning Tree Vision and Purpose

Our Vision & Purpose

Our Vision

We help our clients to reinvent their customer experiences.

Our Mission

We provide exceptional online programs, tools, and services to help you reinvent your customer experiences, by discovering the way to your customers heart, creating and delivering those extraordinary customer experiences, that make customers not only return, but promote and endorse your business, unlocking unlimited personal and business growth.

What We Do

Business is changing rapidly, but companies are still running the same experience programs they implemented three, five, or even ten years ago. They are trying to solve problems that can’t be solved by technology alone. True innovation often requires a human touch.

Yes, we’re experts in CX, but more importantly—we’re experts in human behaviour. Our behaviour experts goes beyond technology, they assist companies to utilise the team coaching concept to co-create and reinvent customer experience, leveraging the customer value chain to learn together to build a customer centric culture.