Customer Focused Business Culture
Have you ever wondered how companies like Apple, Virgin and Starbucks keep their competitive advantage? It usually comes down to the same thing. And that…
Top Digital Marketing Trends
The international software company, Adobe, recently did a research study on the current and future top digital marketing trends. Their research not only focused on…
How to Measure Customer Experience
Gaining a competitive advantage starts with measuring your customers’ experience. and then analyzing the results. You can then use the data and insights to improve…
How to Collect Customer Feedback
Are you on wondering how to collect customer feedback? Well, the simple answer to this is, that there is no exact formula or checklist to…